PLEASE NOTE: All prices posted on website are subject to change due to the fluctuation of precious metal and diamond prices. We attempt to keep them up-to-date. If there is a change in price, we will verify the price with you before charging your credit card.
How much are Shipping
& Handling charges?
FREE GROUND SHIPPING on all orders of $200 or more!!
| Shipping Method* |
Shipping Charge**
|
UPS Ground
Orders under $50.00
Orders $50.00 - $199.99
Orders over $200.00
|
$7.00
$12.00
FREE SHIPPING
on Orders of $200 or more
|
| UPS 3rd Day |
$18.00
|
| UPS 2nd Day |
$23.00 |
| UPS Overnight |
$43.00
|
| Local Pickup*** |
Free
|
* Shipping days are in addition to order processing time. Processing time varies by products ordered.
** Insurance: Orders totaling $800 or more are required to be shipped with insurance. An Insurance Fee of $5.00 will automatically be added to the base Shipping and Handling Charge.
*** For local customers, we will call you to arrange a convenient local pickup in the South Tampa area.
What is your Return Policy?
If for some reason you are not happy with your purchase, please contact us at
(813) 258-9600 or sales@sydneybuchanan.com.
- There are no exchanges
or returns on monogrammed, personalized, initialed, sale, or special order items.
- Products can be returned
within 10 days of delivery for an exchange or store credit.
- The shipping and handling
charges are not refundable.
- Customer is responsible
for return shipping.
- Products must be unused
and in original condition.
Is it secure to order
online?
Yes! SydneyBuchanan.com has taken every measure to ensure that shopping online
is as safe as ordering from a catalog or making a purchase from a shop.
We scramble your credit
card number as it travels through cyberspace by using Secure Socket Layer Technology
or SSL. SSL allows our server to automatically establish a secure connection
with your web browser. When you enter your credit card number into the order
form, it is scrambled, transmitted across the Internet, and then decoded when
it gets to us. SSL was developed by Visa, MasterCard and other major electronic
commerce players to safeguard the online shopping consumer.
For those who are still
not ready to place the online transactions, we are always happy to accept phone
orders. Just call (813) 258-9600 and please mention that you have visited our
website.
Do you collect Sales
Tax?
As a business operating in the ststae of Florida, SydneyBuchanan.com is required
by law to collect 7.00% Sales Tax to all orders shipped to Florida addresses.
We do not collect sales tax on orders shipped to addresses outside the state
of Florida.
What is your privacy
policy?
At SydneyBuchanan.com, we are committed to respecting your privacy. We recognize
that when you choose to provide us with information about yourself, you trust
us to act in a responsible manner. That is why we have put a policy in place
to protect your personal information. You can read our full Privacy Policy here.
